The deliveryman noted that the box was left behind the “bin”. 09/11/23 14:35. Openreach has just launched a revised. Being returned to Virgin Media. It is not on any of the emails or texts sent to. I had a text from Virgin saying "Yodel will be in touch with your 2 hour timeslot. on 04-02-2023 10:23. She called back and left a voicemail confirming that it was booked in and. The very helpful member of your team that I spoke to on Friday afternoon said that because he placed the order for the new hub before 6 p. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsWhy Virgin Media still use Yodel as a delivery partner I don't know. Just received my second hub 4 this morning installed taken the old one back to post to yodel been of for a few hours then starts doing the - 5251572. I tried to contact Yodel customer service. Str33t. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714 Registered number: 05200072 - Registered in England & WalesOptions. Account - Mobile. We would like to show you a description here but the site won’t allow us. Arrowmunda. A new secure password will be generated for you. Calls to this number cost the same as national rate and will be included within national rate inclusive packages. This sometimes will give you an estimated time too. Switched. The virgin homepage says between 8am and 6pm it will be with us today (20/08) and it’s now almost 6pm. Because it was shittly designed, the people in the flats had holes drilled through the front wall and the cables running down the outside of the building. Now I am the one feeling uncomfortable (potential victim of fraud) because I have signed. We would like to show you a description here but the site won’t allow us. Hi Zach, they advised that I contact virgin to see why they requested it to be returned. We would like to show you a description here but the site won’t allow us. 3 days(2 days taken off work) I have wasted(Fri,Sat and today), waiting on a delivery, what was due on Friday, but then delayed with no further update at all on the tracking page. Virgin media customer service is not able to provide accurate information or even have a clue!According to Virgin I received package on 15th since it was sent by Yodel and their tracking says it was delivered at 9:30 on 15th. I'm going to send you a private message in a few moments so that I can take some additional details from you and have a closer look at things. Just joined. I ordered an iPhone SE3 Midnight 64GB and airpods, on 20th. on 29-11-2022 08:31. Re: Yodel (oh god, no) email when. Shop. Virgin Media is part of the Liberty Global organization, which recently entered a 50:50 joint venture with Telefónica SA to launch a new corporate business, Virgin Media O2. We would like to show you a description here but the site won’t allow us. Yodel’s Customer Service number is 0344 755 0117. . I'm a new customer, due to recieve my quickstart pack tomorrow but I don't have a yodel tracking number to see when it will arrive. 5 years ago: Messaged saying my new kit would be delivered but I am not expecting anything. Virgin Media Live Chat is available every day of the week, between 8am and 10pm UK time. I have looked everywhere. (You can find t. Virgin Media’s producer registration numbers under the WEEE Regulations 2013 are: Virgin Media ltd WEE/KA0136ZT / Virgin Mobile Telecom ltd WEE/JJ0135ZT Packaging In recent years we’ve increased the volume of packaging returned through our supply chain infrastructure. Posted by vc-10Greater Manchester. The tracking on the yodel site has left me so confused! On Thursday 16th it said returned to sender at 8. Please choose the Yodel Store of your choice and let us do the rest. Virgin Media warns its customers: ”Phishing is a type of online fraud where malicious third parties may send you an email or online message designed to look as if they are from Virgin Media (or. In response to Zach_R. Unfortunately we don't use the Openreach master sockets as they are BT only. They never were. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Manage Your Account. . Joining in. No recent parcel is showing under your name and address. We would like to show you a description here but the site won’t allow us. I have registered for virgin media broadband and estimated delivery date when I placed the order was for tomorrow (16th Sept). Signed up with VM and hub, tv box and services were due to be delivered and activated on Wednesday (9. Expecting delivery of router today but Virgin Media have not given me a tracking number. The very helpful member of your team that I spoke to on Friday afternoon said that because he placed the order for the new hub before 6 p. I'm in a really frustrating situation. How do I return my old box. When you disconnect or change your services we'll send you a pre-paid postal returns pack for any kit we want returned. on 28-03-2023 09:35. If you can get Quickstart, you can choose one of two delivery options. Scroll down and click on create new label. I’ve been back and forth between customer services and sales ect to try and sort out my avalanche of a mess created by virgin media. 00 guaranteed…Thanks for reaching out to us regarding your issue. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. The note stated that they had left his. in Managing Your Account - Cable a week ago; Reputational daamage to VM for using Yodel in Managing Your Account - Cable 2 weeks agoClick & Collect with Yodel is easy. Community Natter. We would like to show you a description here but the site won’t allow us. After all the years I had using virgin broadband I never had one complaint, would always recommend the consistency of speed and zero. Poor service Yodel, no delivery. Yodel has apologised directly to Mr Beck and Ms. If you choose to have the equipment delivered to your. In response to maubarreira88. The items were not ordered or paid for by me. Global Media Limited Customer Service email address : A. Reply. Yodel stole my parcel. Very. Thanks. I called virgin and they said to contact - 5105152 - 2Virgin Media . Hi, So this finally got resolved and it looks like the driver stole the parcel and I finally got my new phone. Sign in . on 22-04-2023 10:15. . Thanks for your post and questions around 21CV. Hi . Processed at National Hub. Watch out Samsung!We would like to show you a description here but the site won’t allow us. If you have a tech booked they would have the equipment. I’ve been charged to replace kit but have sent back via Yodel, what can I do? Call up and tell us the tracking number on your Yodel receipt, so your return can be confirmed and the charge, cancelled. Do you have the isolation box in the apt it will be a white box with virgin media , ntl of telewest. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. . 3 years ago: Text message from Virgin about a scheduled delivery. @Notacustomer21 wrote: I received a parcel containing an iPhone, Apple Watch and virgin SIM card. Switched On Families. Yesterday it was showing for delivery, today if I hadn’t. Verified account Protected Tweets @; Suggested users05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714Mobile Your Account. Yodel was scheduled to deliver my router on 1/9/22. About GXO Logistics. Virgin Mobile. - Create returns labels for 300+ retailers. Tesco Direct. If your parcel requires proof of delivery the driver will try to deliver to a neighbour and will need to take a photo. Yet another bill after cancelling with virgin in Managing Your Account - Cable 3 weeks ago; Refund not arrived - 45 days exceeded - can't get through on phone in Managing Your Account - Cable 3 weeks ago; ID theft not accepted by Virgin Media in Managing Your Account - Cable 17-10-2023; Returning old hub in Managing Your. 20 You can use your Virgin TV box remote to control the volume function and turn your TV on and off. Get it for your Android device. i. Order Cancelled, bill still issued? I’ve recently signed a new contract and credit agreement for a Virgin Mobile account. I was never contacted. Your Virgin Media return En route. SpeedDelivery of your equipment to store via Yodel is free. From £ 38 a month 18 month contract Check it out. Call the equipment activation number on - 0800 953 9500 (option 3) – you will need the serial numbers off the barcode stickers on the hub, also your account and area number. 3 weeks ago. Solved: Waited in yesterday for a Yodel two hour delivery slot, no modem, Contacted Yodel using their app and they cannot give me a - 5153083. I don't work for Virgin Media. Verified account Protected Tweets @; Suggested usersor Virgin TV box – in the sep˜r˜te p˜per b˜gs provided, ˜nd fold the top of the b˜gs over 1 2 Put the b˜gs into the box. Then enter your email address, and click on email me my new label and follow the instructions. Thank you for the update, please let us know how things go. Joining in. But surprise surprise, nothing. Sign in to My Virgin Media a. My delivery didn’t arrive yesterday. If you didn't arrange your return through the app, you can find. Yodel say I have to speak to Virgin to get the package re sent. Having issues? We help you find out what is wrong. m that Friday, it would most likely arrive the following day (Saturday) if not, then within 3-5 working days, which is perfectly fine. Call the equipment activation number on - 0800 953 9500 (option 3) – you will need the serial numbers off the barcode stickers on the hub, also your account and area number. Options. I've had a new 360 box. It's obvious this is not an isolated incident because so many of us are yet to receive the Xbox. Stream from Virgin Media. Re: Virgin parcel scam. Up to 3 WiFi Pods if needed. We would like to show you a description here but the site won’t allow us. Watch in more rooms with 4K-ready Virgin TV 360 Mini boxes. Hi I placed an order for a contract phone with you, received confirmation of everything including direct debit date, new phone number etc. Packaging We would like to show you a description here but the site won’t allow us. Sports Direct. Security matters. A quick phone call to the Banks Fraud line and reported what had happened any future transactions from Virgin will be Blocked. Free tracking available as standard. Zavvi. We would like to show you a description here but the site won’t allow us. Account - Cable. Yodel told me I had placed the delivery on hold which is complete rubbish . 10/11/23 10:32. Home Phone. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Openreach has just launched a revised. Account - Cable. on 08-11-2022 12:42. Virgin Media. However, I don’t have a yodel reference number and I can’t register for my Virgin Media account to check this is still the planned delivery date (when I try to register, I get asked to enter my email address which. I contacted their support team via live chat to be informed it would be delivered Wednesday. Networking and WiFi. If your parcel is able to be rearranged, you will see the options that are available to you. Welcome to our community forums and thank you for your first posts. Fill in our form here to cancel your unused Return to Yodel labels and start the refund process. Main menu; Bundles. Similar issue with Yodel for me, but even worse as they lost the QuickStart box in their depot. i. The advice was to recycle the old hub. Thanks. If your parcel is able to be rearranged, you will see the options that are available to you. Paul. 5 years ago: its virgin media. - Create and view a Collect+ account. Networking and WiFi. We received all kind of confirmation emails and tracking number with Yodel and was supposed to be delivered the 24/04/23. A number of big online retailers, such as AO, Asos, JD Sports, John Lewis, M&S, Very and Zara, offer a click-and-collect service with Yodel. Global Media Limited Customer Service telephone A. Parcels returned to the retailer within 72 hours. Similar issue with Yodel for me, but even worse as they lost the QuickStart box in their depot. Sports Direct. QuickStart, set up and connections. backtothefuture. Poor service Yodel, no delivery. Virgin media customer service is not able to provide accurate information or even have a clue!According to Virgin I received package on 15th since it was sent by Yodel and their tracking says it was delivered at 9:30 on 15th. See Deal. Hi I placed an order for a contract phone with you, received confirmation of everything including direct debit date, new phone number etc. Parcel appears to be stuck at their National Hub! See below: Tracking details for 8KXE002539244961 Thursday, December 29 2022 11:52 Parcel to be taken to a Yodel serviced Collect+ Point 11:52 Received at SCOT-MID CO. No delivery and now no delivery date available on their site! - 5176387 The GXO-VM organisation has a well-established relationship with Virgin Media (VM) since 1999. " I haven't had anything from Yodel, no order confirmation, no tracking information, not a peep. Parcels returned to the retailer within 72 hours. We would like to show you a description here but the site won’t allow us. The overall user rating for this number is Negative . Asked webchat today, and was advised I would be giv. I have seen a few posts about this scam and am aware someone ‘from Virgin’ might come to collect the phone. I’m not getting anywhere with the WhatsApp service. Download The Yodel App Today! Check out your parcel's two-hour delivery window and see a photo of where we have delivered it to Parcel options. I am sorry to hear about the issue regarding your handset value. I contacted Yodel and they said we ju. The kit was due to be delivered on the 3rd. In fact, I should receive my equipment last Friday, while it was disappeared and none any useful information could be obtained from either Yodel's website or their customer services' call. The items were not ordered or paid for by me. 07480632098. The talks between Virgin Media O2 and. The most recent report by Ofcom shows that when it comes to customer service, TalkTalk is on a par with Virgin Media, with only 78% of customers satisfied with their service overall (against 88% of BT customers). And now Yodel's delivery tracker is saying that I am unauthorised to make. How to track a home delivery. It's just that I'm stuck home now, waiting for the delivery without a. We would like to show you a description here but the site won’t allow us. Now I have. Most QuickStart kits have just 6 cables, connectors and powerlines to. Selected Live Chat and Yodel confirmed successful delivery; filed receipt and Live Chat text. Re: Virgin parcel scam. Find out about charges that you may incur as a Virgin Media customer outside of the standard subscription to your package/services. They've fallen apart, no available tracking, no available customer service and - 5047219 - 2Does anyone know how long it takes for a response from the “back office team” i was told I would receive a response in 5 days. Download The Yodel App Today! Check out your parcel's two-hour delivery window and see a photo of where we have delivered it to Parcel options. Stay safe online. GXO operates Virgin Media’s primary distribution center in Wellingborough, known as “the Big Red Shed,” along with 52 “Little Red Sheds” throughout the UK. Shop online with over 90 brands and have your items delivered to your local store. Forum Team. The latest Tweets from Bill ELIOT (@Bill_Eliot): "I love @viewbug #photocontest would like to show you a description here but the site won’t allow us. Available with M50 broadband or faster. I ordered a a new router which Virgin claims was picked up by Yodel on the 24th. HD TV set and a Stream box connected with HDMI cables required for viewing HD channels. We would like to show you a description here but the site won’t allow us. Options. Get set up at virginmedia[###]/bbph. consumer polling and social media complaints. There is no charge for the Stream service, but a one-off £35 Stream activation fee applies, along. i. The number 07480 632098 has been looked up 4,600 times, leading to 24 user comments that have helped form a clearer picture. 44pm and the. They appeared on the BBC Watchdog programme numorous time yet major companies like Virgin Media, Amazon, Boots, Sports Direct, O2 and Little Woods Insist on using them. . I've - 5179046Please ensure that you select a store that is serviced by the courier handling your parcel (previously, parcels under the Collect+ brand were delivered by Yodel). A quick call back to the senders company and spoke to the same person as before, he informed to expect a visit from Yodel Parcels as in to collect the parcel which had been left by “Mistake”. O2 shop or local council recycle yard. GXO operates Virgin Media’s primary distribution center in Wellingborough, known as “the Big Red Shed,” along with. I've logged into the app and checked through all emails, but recieved no update from VM or Yodel. I signed up to Virgin broadband and was told my router would arrive on the 26th. You will either receive a returns slip with your original parcel. Returned to private message to be advised that the order was cancelled because I didn’t confirm on one call from another country on a bank holiday! also account shows a bill for the phone you returned and cancelled, I want this bill removed from my account! The order shows as complete for the pro ma. I have a Collect+ at a local shop from Virgin next week but nothing on the Virgin Media web site about this. Browse Virgin Media Virgin Media Community. We will let you know when your parcel is delivered to your chosen Yodel Store and ready to collect via SMS or. Just have to wait and see. SabrinaWe would like to show you a description here but the site won’t allow us. Following our upgrade to Volt I returned a Hub 3 via Connect+ on 29 September. Same here no parcel and no text message. Unfortunately I didn't received any package tracking number nor text with delivery details. Have your parcel delivered to one of our thousands of stores across the UK open 7 days a week. Security matters. Hello, My QuickStart box is supposed to arrive tomorrow (5th September) and so far I have not received sms or email from Yodel regarding the delivery window. I haven't ordered anything, but it claims to be a yodel driver delivering something from Virgin Media. A quick call back to the senders company and spoke to the same person as before, he informed to expect a visit from Yodel Parcels as in to collect the parcel which had been left by “Mistake”. Clearly there has been a hiccup between VM & Yodel and I’m now left without. Main menu; Bundles. Following our upgrade to Volt I returned a Hub 3 via Connect+ on 29 September. See Deal. We would like to show you a description here but the site won’t allow us. Yodel can bring your QuickStart kit to your door or can be delivered to a Yodel Store – whichever’s most convenient. Hi @Sneakyben, Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that you've not received an email from Yodel about your delivery. Verified account Protected Tweets @; Suggested usersWe would like to show you a description here but the site won’t allow us. Yodel Delivery due tomorrow - No tracking and no order showing. Courier firm, Yodel, is experiencing delivery delays following a cyber 'incident' on its network. 09/11/23 18:12. A number of big online retailers, such as AO, Asos, JD Sports, John Lewis, M&S, Very and Zara, offer a click-and-collect service with Yodel. . He assisted me with that but not beyond that. I don’t have and have never had an account with virgin. My parcel with a hub 4 was supposed to be delivered on Tuesday. Hi I ordered an iPhone 13 on Sunday and was sent a verification that it would be delivered via yodel today (5 July). If you have received an Orange calling card: Enter the 8 digit card reference number from the card, along with your postcode on our tracking page. My Virgin Media app Manage your broadband, TV, home phone and mobile accounts in one placeNews of Virgin Media O2's discussions with Sky, first reported by the Sunday Telegraph, sent shares in BT down by as much as 8% on Monday to a six-month low. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Unfortunately I didn't received any package tracking number nor text with delivery details. We can understand the inconvenience caused to your day and want to best help. Since then there has apparently been no movement and it is now over 14 days since our upgrade and the period allowed for the return of the equipment. My wife has been waiting all day at our new place for the delivery to turn up for my new hub and no sign of it leaving the depot. 0345 454 1111* – on any non-Virgin Media phone *Call costs may cary Manage your broadband, TV, home phone and mobile accounts in one place. Watch out Samsung!We would like to show you a description here but the site won’t allow us. 13-01-2023 14:29 - edited 13-01-2023 14:30. Selected Live Chat and Yodel confirmed successful delivery; filed receipt and Live Chat text. . We would like to show you a description here but the site won’t allow us. QuickStart, set up and connections. Watch this video to learn how to print a shipping label from your Yodel Collect+ account on your desktop computer (PC & Mac. I contact virgin and they reckon yodel are delivering it and it’s definitely not been returned. on 12-11-2022 20:05. 13-01-2023 14:29 - edited 13-01-2023 14:30. To re-schedule your QuickStart date, you’ll need to: Call us on 150 from your Virgin Media home phone, or. I have had a look into your service on our system and I can see you recently contacted our team regarding this. All the documents were signed , all. but I can't. Cable ISP Virgin Media has announced that, for the first time, they’ve officially expanded the coverage of their Fibre-to-the-Premises ( FTTP) based ultrafast broadband and TV network to a further 2,000 premises in Pontyclun (South Wales) by using Openreach ’s ( BT) existing cable ducts. 15/11/23 09:44. No still no tracking number. In this conversation. If you're currently connected through the socket in the wall then eventually you will be moved over to 21CV once it's all up and running in your area. Yes - of course. You're claiming one of them items wasn't sent back. Hello. Sign in . SpeedQuickStart, set up and connections. I think this needs to be reported to trade standards as this looks to be a scam from Virgin. in Security matters 14-09-2023; possible Scam phone call in Security matters 23-08-2023; There is an unknown telephone contact on my Virgin Media account and I can't update it in Security matters 11-08-2023My quick set up kit was meant to come on the 10th of July Monday was out for delivery and because of some type of delay it got sent back to Yodels delivery depot I got a message from virgin saying sorry for the delay will come on the 11th I stay in yet a whole other day and still nothing the parcel. Firstly, head to our tracking page and check the date your parcel is due to be delivered. My virgin Iphone 14 was due to be delivered today 27/03 so I check yodel tracking and it says “returned to sender” upon sender’s request. " Not sure if genuine. 3 days(2 days taken off work) I have wasted(Fri,Sat and today), waiting on a delivery, what was due on Friday, but then delayed with no further update at all on the tracking page. @virginmedia. I order the quickstart package and was informed it would be delivered by "yodel" on Tuesday, it failed to arrive. We can understand the inconvenience caused to your day and want to best help. My quick set up kit was meant to come on the 10th of July Monday was out for delivery and because of some type of delay it got sent back to Yodels delivery depot I got a message from virgin saying sorry for the delay will come on the 11th I stay in yet a whole other day and still nothing the parcel. SpeedWe would like to show you a description here but the site won’t allow us. Yodel, returned to sender. Apparently the tag could be damaged or missing and they can't find the parcel. We would like to show you a description here but the site won’t allow us. Pl˜ce ˜ny other bits ˜nd pieces – like c˜bles, remotes, power supplies ˜nd WiFi Boosters or Pods, ˜s well ˜s the sp˜nner – loose ˜round the b˜g 3 Tuck the side ˛˜ps into the box to close it Enter a town or postcode to find your nearest store: It’s easy to Click & Collect your Virgin Media order with Yodel. This will be a few weeks in advance so you'll have. Reece_MH. Solved: Waited in yesterday for a Yodel two hour delivery slot, no modem, Contacted Yodel using their app and they cannot give me a - 5153083. We would like to show you a description here but the site won’t allow us. Browse Virgin Media Virgin Media Community. We would like to show you a description here but the site won’t allow us. It was supposed to arrive on the 21st, it didn't arrive, but I decided to wait, this morning I checked yodel, and the delivery is incomplete and has been returned to sender. Virgin Media. Yodel were delivering the parcel but the driver ‘couldn’t find my address’ - I love on a…Enjoy M250 broadband + phone + O2 SIM for £44. Hi, I'll keep it short, waited in all day, Yodel tracking stated my parcel was 1 stop away but stayed like this for 2 hours then suddenly changed to delivered at 3. On the day my phone was due to be delivered I checked Yodel who informed me that the phone would not be delivered and has been. If you're waiting to receive a parcel or have sent your returns via Yodel, you might experience delays with. Yodel lost quickstart router, ordered a replacement and now Yodel's found and delivered the first router. but I can't. Browse Virgin Media Virgin Media Community. So, there was a bit to and fro getting the date sorted. As in the title. I’m so frustrated with Yodel. The Collect+ Send service is in partnership with Parcel2Go. I've received no communication from virgin addressing this, in fac. On our wavelength. FREE Virgin Media Returns | Collect+ delivered by Yodel. Virgin Media deliver their routers via Yodel. Go to Account settings, then Account details b. Let us know how it goes. Received message from Virgin your Hub 4 will be delivered on the 14th June 2022 you will be informed of a 2hr time slot. Options. On our wavelength. The UK’s most popular channels, Catch Up services and built-in apps, in one place. Sign in . When your order has been dispatched, you'll receive an email from Yodel with a unique code to track the delivery. Pretty standard, right? Well, the freeholders didn't like this and one day cut all the cables with zero notice. If VM tries to charge you, you can always post back on. Quote & Book. 44pm and the parcel was taken in by someone with my last name, this is a complete lie and I can. Entertain me; Broadband Deals. 15 Comments. I received a Yodel delivery of an iphone 14 pro max along with an Apple Watch.